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The gamer out of Germany are expected to incorporate data files for further verification. The situation is efficiently fixed, the player received his finance. The gamer from Chile got their membership banned instead after that cause. It was concluded that the player inserted which have a reputation additional compared to that which is shown to their given ID document. As this try contrary to the conditions and terms of your gambling enterprise, the brand new problem try refused.
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The player of Chile experienced things when trying so you can withdraw his profits via a global financial import. The problem is fixed a for the pro verified he previously acquired his finance a short time afterwards. The gamer from Chile got his payouts voided and membership prohibited because of doing duplicate profile and you can unsuccessful KYC verification.
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The player effectively introduced verification but you are going to no more availability its account at all. As time passes, the fresh player’s elderly account is verified erased and you will use of the new confirmed account is restored. The player away from Japan try worrying concerning the a long time confirmation processes. The gamer of Germany try experience difficulties verifying the new address of household, and this has just altered.
